West Coast Self-Storage Enhances Security with INSOMNIAC CIA and SmartEye Facility Monitoring
After years of rapid portfolio growth, West Coast Self-Storage felt constricted by its antiquated access control system. They turned to INOMNIAC CIA to gain actionable tenant and facility data and remote oversight of its 119-facility portfolio. See how WCSS upgraded its security and improved onsite support with OpenTech solutions.
Self Storage Kiosk Enables StrongPoint Self Storage to Stay Open, Serve Customers During Unexpected Leave
When the manager of StrongPoint’s Lake Charles, LA location woke up to a devastating house flood, StrongPoint knew its INSOMNIAC kiosk could provide pivotal backup to keep its facility open and let its manager focus on saving her home.
Stor365 Implements Remote Monitoring Solution to Enhance Self Storage Security and Improve the Tenant Experience
OpenTech Alliance has helped growing operator Stor365 stop break-ins at its rural facility in Lima, OH after they faced a string of 75 incidents in three short months. INSOMNIAC® SmartEye now protects the 15-acre remote property with proactive security monitoring to prevent theft, property damage and loitering after-hours. Victor Diaz, Co-Owner and Co-Founder and Founder, says the solution has saved their operation valuable costs from ongoing repairs, lost rent and a damaged reputation, and raised their profile to the most secure storage facility in the area.
3 Mile Storage Management Saves $4K Per Month in Payroll with Remote Manager
OpenTech Alliance expanded its partnership with 3 Mile Storage Management to help the company save an average of $4,000 per month in payroll costs with Remote Manager. In July 2022, after trying for over a year to manage customer calls internally, 3 Mile transitioned all managed sites to Remote Manager to save on customer service costs, improve the tenant experience and free internal staff to focus on other revenue-driving activities.
Kingbox Self Storage Automates France Facilities with INSOMNIAC® CIA Access Control
Kingbox Self Storage solves self storage operational challenges across four facilities with INSOMNIAC CIA. The France-based operator leveraged the cloud-based access control system as part of a strategic technology stack designed to support a semi-automated business model. CIA has helped Kingbox automate the day-to-day operations of their facilities to focus on tasks that provided greater value for their business growth goals.
Self Storage Security Systems: Extra Space Invests in INSOMNIAC® SmartEye
OpenTech Alliance announced a strategic partnership with Extra Space Storage to reduce security threats at high-risk facilities. INSOMNIAC SmartEye, OpenTech’s highly effective security solution that leverages artificial intelligence and professional monitoring services to detect, intercept and prevent crime, has played an integral role in reducing incidents at these locations.
How Metro Self Storage Uses Online Storage Auctions & Review Services
StorageTreasures, LLC expanded their relationship with Metro Storage LLC (dba Metro Self Storage) to refine and reduce risk at every stage of the lien sale process. The veteran company has conducted auctions online since 2015 and leveraged an auction review service to minimize lien sale liability for nearly 10 years.
B&C Storage Upgrades Access Control to Support Remote Rentals
OpenTech Alliance helped growing operator B&C Storage upgrade access control across their portfolio with INSOMNIAC CIA. With a varied portfolio that offers every type of storage and a changing business model that favors remote management from a central location, they needed an access control solution that could help them deliver a seamless customer experience.
Veteran Industry Dealer Expands Partnership and Chooses OpenTech Products
OpenTech Alliance has expanded the OpenTech Authorized Dealer program to include kiosks and access control. International Controls & Equipment (I.C.E.), Michigan’s largest gate operator reseller serving the Metro Detroit area, received their Authorized Dealer certification this year and have already begun reaping the benefits of the program.
Canadian Operator Spacious Storage Innovates the Customer Experience with Access Control
OpenTech Alliance announced the installation of INSOMNIAC CIA access control at Spacious Storage, a Canadian operator among the first to adopt the cloud-based system. Having purchased the system before COVID-19 hit, Spacious Storage is now counting their blessings.
Storage Operator Invests in Kiosks to Safeguard Operation Long-Term
OpenTech Alliance has partnered with Maryland-based Self Storage Services, Inc. over the past 10 years to ensure they’re always open for business. The product that has proven vital to their operations during the current pandemic, and one they anticipate will be key to future success, are OpenTech’s INSOMNIACTM self-service kiosks.
Northwest Self Storage Creates Seamless Lien Enforcement Process with StorageTreasures.com
OpenTech Alliance helped Northwest Self Storage reduce operational inefficiencies to create a seamless lien enforcement process with StorageTreasures.com. Since the company started using online auctions in 2017, they’ve not only seen great returns, but have also leveraged StorageTreasures to reduce the number of units that go to auction at all.
Go Store It Mitigates Added Auction Liability from Multi-State Expansion with StorageTreasures
OpenTech Alliance helped relative newcomer Go Store It avoid auction liability during a multi-state expansion with StorageTreasures.com. Founded in 2017, Go Store It had an aggressive plan for growth throughout the southeast, tripling in size over the course of 12 months. With auctioneers licensed in all 50 states, ST helped them stay avoid liability from lien laws.
Storage King USA Leverages Suite of OpenTech Technology & Automation Services to Support Rapid Expansion & Post COVID Operation Resiliency
OpenTech Alliance has partnered with Storage King USA as part of an aggressive strategy to expand their portfolio to 200 facilities by the end of 2021. Storage King noted that technology will play a significant role in their plans for future growth and changes to their daily operations amid the new contactless environment.
The Power of Partnership: Simply Self Storage Creates the Ultimate Customer Experience with OpenTech’s INSOMNIAC® Products + Services + Apps
OpenTech Alliance helps nationwide provider Simply Self Storage deliver on its promise to provide the best service possible. Simply’s long-standing partnership with OpenTech Alliance has allowed them to confidently test new technologies as they hit the market – including the company’s access control system, INSOMNIAC CIA.
Heartland Storage Group Streamlines Operations with Self Storage Technology
Heartland Storage Group, the self storage division of HAN Capital, has reduced labor costs and streamlined operational activities across their portfolio with the help of OpenTech technology. With notable backgrounds in finance and investments, Heartland Storage Group’s owners leverage technology to help them reduce operational expenses while maintaining their high standards for customer service.
OpenTech Alliance Adds Unit Alarms to IoE Platform
OpenTech Alliance announced the launch of INSOMNIAC Unit Alarms, a new integration for OpenTech’s IoE (Internet of Everything). Unit Alarms provides owners and operators the ability to quickly and easily upgrade older individual unit door alarm systems without the need to rewire the property – maintaining their initial investment while taking advantage of the data and real-time reporting available in the IoE Control Center.
Understanding Your Consumer: An Annual Analysis of Self Storage Tenant Behavior Trends & Data Insights
OpenTech Alliance announced the release of the 2019 Self Storage White Paper. This technical paper provides a comprehensive analysis of consumer trends in the self storage industry, delivering data-driven, actionable insights to owners and operators to position your operation for success throughout 2020.
Extra Space Selects StorageTreasures.com as Exclusive Online Auction Partner
OpenTech Alliance announced Extra Space Storage has chosen StorageTreasures as their exclusive online auction partner. Extra Space, the second largest operator of self storage facilities in the U.S., has converted over 1,000 stores from live to online auctions to date. All facilities that switch to an online auction process in the future will do so on StorageTreasures.com.
INSOMNIAC® Kiosks Key to Expansion for 24 Hour Self Storage
OpenTech Alliance has helped Tennessee-based 24 Hour Self Storage flourish with INSOMNIAC Kiosks since its establishment 6 years ago. Founding partners Nicholas Lillios and DJ Cord, who own and operate various commercial, retail and residential properties, were committed to creating an automated business model before venturing into self storage.
INSOMNIAC® 120 Joins Next Generation of Self Storage Kiosks
OpenTech Alliance announced the release of the INSOMNIAC 120, the newest addition to the next generation line of self-service INSOMNIAC Kiosks, the 20 Series. The INSOMNIAC 120 offers a small size with stellar performance. Compact in design, this model mirrors many of the benefits of its larger counterparts.
OpenTech Alliance Adds INSOMNIAC® SmartDoor to IoE Platform
OpenTech Alliance announced the launch of INSOMNIAC SmartDoor, a new integration for OpenTech’s intelligent platform of smart-connected self storage solutions, OpenTech IoE. SmartDoor is the first and only self storage office analytics system that provides actionable insights on consumer traffic, whether your office is open or closed.
StorageTreasures.com Brings Safety & Security to A1 Surfside Self Storage Auctions
Beachfront A1 Surfside Self Storage uses online auctions to safeguard staff and assets while recouping funds tied to delinquent units. A locally owned company since 1991, facility managers have resolved $34,000 outstanding in bad accounts with StorageTreasures.com.
Amsdell Companies Converts Facilities from Live Auctions to StorageTreasures.com
Amsdell Companies has converted its Compass Self Storage facilities from live auctions to StorageTreasures.com. According to Amsdell, use of the site has become standard practice due to a streamlined auction process, superior customer service, and a better overall ROI.
Atlantic Self Storage Supports Stellar Managers with INSOMNIAC® Products and Services
Atlantic Self Storage rivals top operators with a combination of INSOMNIAC Live! call center solutions, XpressCollect and CIA. A small entrepreneur that operates in the competitive Washington D.C. metro market, Atlantic Self Storage knows you can’t miss a phone call.
Next Generation of Self Storage Kiosks Hit the Market
OpenTech Alliance launches the next generation of self-serve INSOMNIAC Kiosks. The 20 series was designed with a focus on the user experience, the latest in hardware components and cloud-based software for maximum engagement and unparalleled reliability – all available at a new, lower price.
OpenTech Eliminates SiteLink API Fee for StorageTreasures Customers to Simplify Online Auctions
Changes to the fee structure for the integration between StorageTreasures.com and newly merged StorEDGE and SiteLink‘s property management solution allows all StorageTreasures customers to take advantage of the SiteLink API, at no extra charge.
UsedStorageKeypads.com Offers Wide Range of Used Access Control Inventory
OpenTech Alliance announced the launch of UsedStorageKeypads.com, a website offering used access control equipment at significant savings. UsedStorageKeypads offers self storage owners and operators a one-stop shop to find low-cost access control equipment.
Westport Properties Commits to Exclusive Access Control Partnership with OpenTech Alliance INSOMNIAC® CIA
Westport Properties, Inc. has committed to replace existing access control at their full portfolio of 120 properties exclusively with INSOMNIAC CIA (Centralized Intelligent Access), the industry’s first cloud-based access control solution.
Storage Choice Leverages Integration of OpenTech Solutions to Collect Over 1.4 Million Dollars and Decrease Accounts Receivable by 15% in 2018
Storage Choice automated their 15 self storage facilities in Texas to offer services and benefits that larger competitors don’t have, such as hands-free gate access via the Storage Genie app and 24/7 kiosks.
5 Star Boat and RV Storage Booked Over 75% of Lease Up Rentals with INSOMNIAC® Kiosk to Surpass 50% Occupancy in 5 Months
Amy and Kevin Payne, the owners of 5 Star Boat and RV Storage located in Georgetown, TX, have been able to work full-time and launch their first successful boat and RV storage facility by automating operations with a kiosk.
Graham Investments Boasts 80% Improvement in Lien Loss Recovery with StorageTreasures
Graham Investments maximizes lien loss recovery efforts to the tune of an 80 percent increase over live auctions at their self storage facilities in Colorado, Texas, and Nevada – and just celebrated the one-year anniversary of their first auction on StorageTreasures.com.
Self-Storage Operator Replaces Access Control with INSOMNIAC® CIA
Self-Storage Operator Replaces Access Control with INSOMNIAC® CIA February 7, 2019 – Phoenix, AZ, OpenTech Alliance, the leading developer of innovative technology solutions for the self-storage industry announced Fox Trail Mini Storage, a family owned business in Kinston, NC has upgraded their Access Control to INSOMNIAC CIA after lightning destroyed their PC based access control system. Fox […]
Security 101 Chooses INSOMNIAC® CIA as their Preferred Self-Storage Access Control Solution
Security 101 Chooses INSOMNIAC® CIA as their Preferred Self-Storage Access Control Solution January 31, 2019 – OpenTech Alliance, Inc. announced Security 101 LLC., has joined their growing list of OpenTech Channel Partners. Security 101 LLC., has supported self-storage operators with their access control and security needs for over 8 years and serves customers in the New Hampshire […]
Storage Authority Chooses OpenTech Smart Connected Self-Storage Technology
Storage Authority Chooses OpenTech Smart Connected Self-Storage Technology October 1st, 2018 – Phoenix, AZ. OpenTech Alliance, Inc. announced Storage Authority, a rapidly growing self-storage franchise company, will be implementing OpenTech’s smart-connected technology at all their newly developed locations. Marc Goodin, Civil Engineer and Co-Founder of Storage Authority, designed and permitted his first self-storage facility over 25 […]
2nd Generation Owners Take Hardy’s Self-Storage to the Next Level
2nd Generation Owners Take Hardy’s Self-Storage to the Next Level Brothers Norman and Steve Hardy using Kiosks and Call Center Technology from OpenTech Alliance to Expand their Business and Gain New Efficiencies (August 24th, 2018) – Hardy’s Self Storage, a second generation self-storage business with locations in Maryland and Delaware, is moving into new markets […]
Highline Storage ‘Sets the Market’ With Their Innovative Technology Solutions
Customer Success Story Highline Storage ‘Sets the Market’ With Their Innovative Technology Solutions June 26th, 2018 – Phoenix, AZ – Highline Storage is changing the way their storage facilities run their operations through the innovative technology solutions from OpenTech Alliance. Recently Highline Storage implemented the industry’s first hands-free tenant mobile app and cloud-based INSOMNIAC® CIA, Centralized […]
Devon Self Storage Sees Amazing Returns from OpenTech Alliance Call Center Services
Devon Self Storage Sees Amazing Returns from OpenTech Alliance Call Center Services June 21st, 2018 – Phoenix, AZ – Devon Self Storage, one of the largest self-storage operators in the U.S., with 49 facilities and over 3.4 million square feet of rentable space, recently expanded its’ use of the OpenTech Alliance INSOMNIAC® Live! Call Center to handle […]
White Oaks Mini Storage / EZ Lock Self Storage Select OpenTech Centralized Intelligent Access (CIA) Solution for Access Control
Customer Success Story White Oaks Mini Storage and EZ Lock Self Storage Select OpenTech Alliance Centralized Intelligent Access (CIA) Solution for Access Control Business Operations Streamlined Since Implementing CIA in December 2017 Phoenix, AZ – OpenTech Alliance, the leading developer of innovative technology solutions for the self-storage industry, announced that White Oaks Mini Storage and EZ Lock Self […]
Veteran Self Storage Developer Integrates Facility Automation with Every Project
Customer Success Story Veteran Self Storage Developer Integrates Facility Automation with Every Project January, 16 2018 – Industry veteran Dave Fegley of Park Avenue Consulting, LLC. has been developing self storage projects for over 35 years throughout Iowa and the Midwest. Having built, managed and sold multiple storage facilities over the years, he currently consults […]