Kingbox Self Storage solves self storage operational challenges across four facilities with INSOMNIAC CIA. The France-based operator leveraged the cloud-based access control system as part of a strategic technology stack designed to support a semi-automated business model. CIA has helped Kingbox automate the day-to-day operations of their facilities to focus on tasks that provided greater value for their business growth goals.Continue reading
OpenTech Alliance helped growing operator B&C Storage upgrade access control across their portfolio with INSOMNIAC CIA. With a varied portfolio that offers every type of storage and a changing business model that favors remote management from a central location, they needed an access control solution that could help them deliver a seamless customer experience.Continue reading
OpenTech Alliance has expanded the OpenTech Authorized Dealer program to include kiosks and access control. International Controls & Equipment (I.C.E.), Michigan’s largest gate operator reseller serving the Metro Detroit area, received their Authorized Dealer certification this year and have already begun reaping the benefits of the program.Continue reading
Mid Atlantic Entry Systems Chooses INSOMNIAC CIA as Their Preferred Self-Storage Access Control Solution
October 16, 2018– Phoenix, AZ. OpenTech Alliance, Inc. announced Mid Atlantic Entry Systems, Inc, headquartered in Mechanicsville, Virginia, a field service company that has supported Self-Storage operators with their access control and perimeter security needs for over 28 years has become an OpenTech Channel Partner. Tim Morgan acquired the company 3 years ago after working 20 years for Mid Atlantic, Inc. Having seen the company go through expansions and technology advancements he was elated at the opportunity to own and manage the business.
Mid Atlantic, Inc., and OpenTech Alliance have had a relationship for years and Tim was excited to see the launch of the industry’s first cloud-based INSOMNIAC CIA Access Control solution. “In today’s competitive environment we wanted to offer our customers more options,” stated Tim. “We immediately fell in love with the equipment, in fact, I personally installed the first systems at self-storage facilities, so I could see first-hand how easy it is to install. The ease of the retrofit by utilizing the existing wires made the upgrade install simple.” Tim continued, “We are excited for all the recent integrations to the OpenTech IoE including HVAC control and business expansion efforts this partnership has brought to our company.”
Gary Carland, Channel Development Manager for OpenTech Alliance, emphasized the point, “Every technology we develop is designed entirely to help self-storage operators, and in this case our dealers work smarter and more efficiently.” Gary added, “Due to the easy installation process, INSOMNIAC CIA saves both the installer and customer time and money.” Tim commented, “Technical Support is really where we noticed a night and day difference!” “With the other industry Access Control providers, we would wait a long time to be contacted, despite the fact we pay for rapid support.” “With OpenTech, we do an install, get on the phone and directly speak with Tech Support, and it’s all a very straightforward process.”
To learn more about the OpenTech Alliance Channel Partner opportunities, contact Gary Carland at firstname.lastname@example.org or 828.551.1210.
Public Storage Selects OpenTech Alliance’s Centralized Intelligent Access (CIA) Solution
Phoenix, AZ – July 18, 2018 OpenTech Alliance, the leading developer of innovative technology solutions for the self-storage industry announced Public Storage, the world’s largest self storage operator with over 2,375 facilities, is implementing OpenTech’s cloud based property access control solution, INSOMNIAC CIA, at 850 locations.
This is the first of many smart-connected solutions built on OpenTech’s IoE Platform. OpenTech’s IoE platform was developed internally by OpenTech exclusively for the self-storage industry. The IoE platform is open so it can work with all kinds of devices such as kiosks, robots, video door bells, thermostats, lighting, cameras, Bluetooth wireless unit locks, drones, water flow meters and valves, and even the popular Alexa. The integration does not stop at devices, it also integrates with other software programs like property management systems, mobile apps, and call centers.
“We enjoy partnering with large operators to develop innovate solutions for the entire industry. Our goal is to be a self-storage operator’s innovation partner and that is what Public Storage was looking for. Their requirements included the highest level of security, scalability, and openness at the lowest cost, so we are sure other operators are going to be happy with what we have developed”, stated Robert A Chiti, OpenTech President and CEO.
INSOMNIAC CIA has a LifeTime Protection plan that includes:
- Industry leading customer support so operators to talk directly with a technician whenever they need help.
- Full product warranty including damage from lightning.
- Software subscription for the OpenTech IoE Control Center so operators can customize the technology to meet their needs as well as provide an instant overview of the status of all properties in their portfolio. The IoE Control Center includes an enterprise data store, business analytics, and a customizable notification service.
- Storage Genie, a comprehensive mobile app that gives tenants a hands-free method of opening the gate, making payments, contacting the facility, and much more without requiring the facility to setup static IP addresses or open ports on their network.
More information on the OpenTech solutions can be found at www.opentechalliance.com or by calling 602.749.9370.
PHOENIX, Arizona – February 1st, 2014 –OpenTech Alliance Inc. today announced the notable success of Affordable Self Storage, a Class-A, fully automated property located in Douglasville, Georgia. With over 400 units, occupancy rates in December of 2013 totaled 94%, representing a 13% improvement over the same period last year. Owner Laurence McCoy attributed the surprising increase to a number of automated self-service features and sales conveniences that the facility offers. “Our occupancy improvements were much higher than what we (or the industry) had projected for 2013. The results clearly show a growing consumer preference for a self-service option like our INSOMNIAC™ Kiosk,” said Laurence.
With several other business interests in addition to the storage property, McCoy relies on the kiosk to easily manage the facility remotely when attention is needed somewhere else. “For less than the cost of a part-time manager ($699 per month), we use a kiosk and call center to help us rent units and service tenants 24-7. We have dealt with many part-time managers in the past, and the technology we use never calls in sick, comes in late, makes accounting errors or steals,” said Laurence.
The INSOMNIAC AssistantManager also backs up the phone lines to reserve units, receive payments and make appointments when the manager is tending to customers or when the office is closed. “The system integrates seamlessly with our SiteLink property management system and gives us a great competitive advantage. At an average of $1,000 for each new rental, it is a phenomenal return on our investment. By being open when our competitors are closed, we’re not missing out on any new customers, and are capturing more market share,” added Laurence. McCoy estimates that of the 8-10 new rentals per month through the kiosk, over 50% are incremental sales.
Robert A. Chiti, President and CEO at OpenTech said, “Affordable Self Storage is a perfect example of an engaged operator that has committed to self-service technologies… and it’s paying off.”
About OpenTech Alliance, Inc. Celebrating a Decade of Service to Self Storage, OpenTech provides solutions that connect storage owners with tenants. Through the development of a complete line of automated Kiosks and Call Center services, the INSOMNIAC brand has become synonymous with self-storage. The company offers a wide-range of self storage rental solutions that increase revenues and improves customer convenience while decreasing operating costs and workload. A place to find reliable, around-the-clock support is what OpenTech has come to be for thousands of self storage owners world-wide. For additional information, please click OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.
NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC kiosks are protected by U.S. patent number 5,946,660.