We help self storage
owners work SMARTER.
Automation and call center services for the self storage industry Grow Your Business

Leading provider of open software platforms, innovative products and 
24/7 services that help self storage owners work SMARTER, connect with 
tenants, simplify operations and grow their business.

Our Products + Services + Apps

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Access Control - CIA

Re-inventing access control with the industry's first smart connected solution.

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Online Rentals

E-commerce platform that helps rent units on your website.

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Online Auctions StorageTreasures | ARS

Revolutionary way to recoup costs, market and publicly auction delinquent self storage units.

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Live! Call Center Solutions

Customizable, seamless and scalable call answering solutions.

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Automated Collections XpressCollect | XpressPay

Automatic payment reminder and collection system.

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OpenTech IoE
Platform

Open platform based on centralized data, business analytics tools, ability to monitor and control devices and notification service.

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Kiosks

Rent units, accept payments, reduce staffing and offer customers an exceptional user experience.

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Security Monitoring SmartEye

Enhance existing security solutions with 24/7 interactive audio and video monitoring.

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Access Control - CIA

Re-inventing access control with the industry's first smart connected solution.

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Live! Call Center Solutions

Customizable, seamless and scalable call answering solutions.

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Kiosks

Rent units, accept payments, reduce staffing and offer customers an exceptional user experience.

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Online Rentals

E-commerce platform that helps rent units on your website.

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Automated Collections XpressCollect | XpressPay

Automatic payment reminder and collection system.

icons new 1 04

Security Monitoring SmartEye

Enhance existing security solutions with 24/7 interactive audio and video monitoring.

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Online Auctions StorageTreasures | ARS

Revolutionary way to recoup costs, market and publicly auction delinquent self storage units.

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OpenTech IoE
Platform

Open platform based on centralized data, business analytics tools, ability to monitor and control devices and notification service.

Featured in the News

Social_SpaciousStorage_IoE_Aug2020_Blog

Canadian Operator Spacious Storage Innovates the Customer Experience with Access Control

OpenTech Alliance announced the installation of INSOMNIAC CIA access control at Spacious Storage, a Canadian operator among the first to adopt the cloud-based system. Having purchased the system before COVID-19 hit, Spacious Storage is now counting their blessings.
Social_SelfStorageServicesCSS_Kiosks_July2020_Blog

Storage Operator Invests in Kiosks to Safeguard Operation Long-Term

OpenTech Alliance has partnered with Maryland-based Self Storage Services, Inc. over the past 10 years to ensure they’re always open for business. The product that has proven vital to their operations during the current pandemic, and one they anticipate will be key to future success, are OpenTech’s INSOMNIACTM self-service kiosks.
Social_NorthwestCSS_ST_July2020_Blog

Northwest Self Storage Creates Seamless Lien Enforcement Process with StorageTreasures.com

OpenTech Alliance helped Northwest Self Storage reduce operational inefficiencies to create a seamless lien enforcement process with StorageTreasures.com. Since the company started using online auctions in 2017, they’ve not only seen great returns, but have also leveraged StorageTreasures to reduce the number of units that go to auction at all.

Slide What Our Customers Are Saying “We strive to give the customer every opportunity to rent a unit and make a payment –
we couldn’t do that without OpenTech technology. We have found
synergies in utilizing INSOMNIAC Live! Call Center solutions, INSOMNIAC XpressPay,
INSOMNIAC Kiosks, INSOMNIAC XpressCollect and most
recently INSOMNIAC CIA and Storage Genie.”
Jeff Bateman Regional Manager, Storage Choice
Slide What Our Customers Are Saying “By utilizing the OpenTech family of products our customers have more
conveniences at their fingertips which means we win out over our
competition. We’re now selling what’s outside the four
walls of a storage unit, not what’s inside.”
Marc Goodin Civil Engineer and Co-Founder, Storage Authority
Slide What Our Customers Are Saying “Adding the kiosk and call center attributed to a 35% increase in property valuation
within 8 months of installing the bundle of automated services. What’s even
more mind-blowing is that the move also increased the facility’s
net income by more than $6,000 per month within the first year,
while occupancy rose 11%.”
Mark Yandow President of Yandow Realty Group
Slide What Our Customers Are Saying “In 2011 we started with call center solutions. If our managers are busy, the calls go to OpenTech’s
Storage Counselors. In 2018 they handled over 2,000 calls on our behalf – I see those all as
missed opportunities. Of the people who called to rent a unit, 82 percent booked a reservation.
We then added kiosks, and in 2017 they assisted in collecting $215,000 in payments
and took over 174 rentals.”
Jeff Bateman Regional Manager, Storage Choice

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