Understand how and when tenants actually use self storage.
When do consumers favor technology throughout the self storage customer journey?
How to quickly target friction in your operation to improve the tenant experience and build savings into your bottom line.
Download this annual white paper for a unique look at emerging tenant trends from data that spans the self storage industry. Operators of all shapes and sizes can leverage this data and gain actionable insights to increase revenue, drive operational enhancements and create a stable, scalable platform for future growth.
Insights from the 2025 calendar and YOY analysis against up to five years of self storage tenant transaction data. See how self storage consumer behavior has changed and how those changes may impact the industry, and your self storage business, moving forward.
of all tenants on average visit the facility on a monthly basis.
of tenants use a keypad over mobile technology to access self storage properties.
Data sources include our exclusive INSOMNIAC® CIA access control, full-service kiosks, Live! call center, SmartEye security monitoring, SmartLocks, StorageTreasures online auctions, and SaaS self storage business software platforms.