Understanding Your Consumer

2023 Self Storage Data White Paper

This Free Data White Paper Covers:

2023 Self Storage White Paper

Know Your User

Understand how and when tenants actually use self storage.

Technology Touchpoints

When do consumers favor technology throughout the self storage customer journey?

From Data to Decisions

How to quickly target friction in your operation to improve the tenant experience and build savings into your bottom line.

Grab Your Report

Industry-Level Data

Future-Proof Your Self Storage Operation in Response to Top Industry Tenant Trends

Download this annual white paper for a unique look at emerging tenant trends from data that spans the self storage industry. Operators of all shapes and sizes can leverage this data and gain actionable insights to increase revenue, drive operational enhancements and create a stable, scalable platform for future growth.

Insights from the 2022 calendar and YOY analysis against up to five years of self storage tenant transactions data. See how self storage consumer behavior has changed and how those changes may impact the industry moving forward.

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What's Included

Tenant Data to Supercharge Your Self Storage Operation

A comprehensive look at tenant data from thousands of storage companies around the world connected by OpenTech’s self storage software, services and technology solutions.
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60% of self storage kiosk customers used the kiosk during office hours

Actionable Insights for Owners & Operators

This publication exists to provide an objective and transparent analysis of annual data collected through the OpenTech portfolio of self storage software and products. OpenTech releases this technical paper as often as possible to provide a comprehensive review of consumer trends in the self storage industry to offer data-driven, actionable insights to our partners.
Data sources include our exclusive INSOMNIAC® access control, full-service kiosks, call center, online auctions, SaaS, and online rentals self storage business software platforms.

What Industry Leaders
Are Saying

Tenant Trends

Download this free white paper and learn:
  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
  2. Rental timing both on and offsite
  3. Payment preferences and more