Storage Owner Shares Secret to Operating Small Facility

PHOENIX, Arizona – May 31st, 2015 – OpenTech Alliance announced today that Rocket Self Storage reported that the unmanned storage concept has been the key to their success.

A representative from Rocket stated, “Prior to opening the facility in May of 2014, we were faced with the choice of budgeting for onsite labor or automation.  We couldn’t afford to do both.  In the end, our owners felt that the kiosk would provide a higher profit margin and valuation.”

Since then, the ownership group hasn’t looked back on that decision.  The kiosk has performed 100 percent of all rentals and payments at the facility; leading them to over 95 percent occupancy in one year.

Located in San Diego, California, the 113 unit facility includes public easy access and a 24-7 INSOMNIAC Kiosk that is programmed to rent units, take payments, sell locks & insurance, verify identification and provide users with all the required leasing documentation at move-in.  If help is needed, customer service is available with a live Storage Counselor via 2-way video at the kiosk.

According to SpareFoot, “The logic behind this current movement is that storage owners have the opportunity to make more efficient use of time and space.”  And while most storage owners choose to operate with a manager onsite from 9-5, thousands have elected to do both (managers & kiosks).

WHAT IS DRIVING INNOVATION IN SS?  SpareFoot said, “Tenants are driving the use of the kiosks.  Mom works, Dad works, the kids are hauled from school, to band practice, and soccer games. Everybody is over-scheduled.  If there’s something that can be done to make storing faster and easier, more tenants will use it.”  While store managers are traditionally good at personal service, a growing number of properties understand the importance of the opposite as well… non-personal or remote service.

CAN YOU PUT YOUR FACILITY ON AUTO PILOT WITH A KIOSK?  SpareFoot went to the streets last summer to report.  Reaction among owners, managers and tenants on the kiosk ranged from marvel to skepticism. CLICK HERE FOR FULL STORY

Why We Do What We Do: Every day, OpenTech Alliance connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the companies automated products and services helped store managers move-in over 100,000 tenants in 2014, generating over 100 million dollars in new sales revenue alone. OpenTech, Making Self-Storage Easier, So More People will Use It. For additional information, please click: OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.

Press Contact: Mike Sawyer, Director of Marketing
OpenTech Alliance, Inc.
602.324.8655
msawyer@opentechalliance.com

NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC kiosks are protected by U.S. patent number 5,946,660.

OpenTech and Storage Treasures Partner to Streamline the Self-Storage Auction Process

PHOENIX, Arizona – May 12th, 2015 – OpenTech Alliance, and StorageTreasures.com, the world’s leading online storage auction company, announced today that they have partnered to streamline and automate the self-storage auction process.  Storage Treasures will be using OpenTech’s Open API to eliminate the inconvenience and manual labor related to preparing for an auction, as well as reduce the pitfalls and liabilities associated with the auction process. The integration provides a secure method of integrating to multiple self-storage management software programs, resulting in less manual translation of data, making the process more consistent and accurate.

A faster, easier and more cost-effective way of handling the public-sale has arrived.  And thousands of storage hunters are already lining up at Storage Treasures online auction storefront to do business.  James Grant, President and CEO at Storage Treasures said, “The storage auction market is now dominated by the online players, and the most active and sophisticated buyer’s no longer waste time and gas traveling to storage sites to buy units.  They realize that the power of the Internet allows them the opportunity to bid further away and at more locations from the comfort of their office.”

Grant said, “We needed a way to configure our software with individual self-storage companies’ management software.  By programming with OpenTech’s integrated platform, we are able to automate online auction postings for the storage industry.  Now, with this partnership, a facility manager will not have to manually load  all of the pertinent information  for an auction.  Instead, it will preload automatically, and be ready if and when the time comes to start an auction.  All the manager will need to do is cut the lock of the unit, take pictures of the unit contents, note the description of the items, and upload it to the pending auction.”

With over 900,000 active buyers on the company’s website, the partnership opens the doors for new buyer relationships and a more competitive bidding process.  According to Grant, traditional auctions recoup only about half of what is owed by tenants in default.  On the other hand, his service recovers more than 100% for his clients on average. “With much less headaches and stress on the manager,” added Grant.

Robert Chiti, President and CEO at OpenTech said, “Our Open API is making it easier for everyone in the self-storage industry to share data in a secure and standardized fashion, which saves us all money and time.  We have been using the Open API for over 10 years and invest heavily into the technology to continue to enhance it, ensure it is always kept current and working properly.  We are glad that Storage Treasures customers will be gaining value from our investment.”

About StorageTreasures:  A web-based business that is revolutionizing the way in which the contents of self storage units are publicly auctioned after the lessee has failed to pay rent.  The site provides guidance to the storage facility, buyers and auctioneers. The result of which includes professionally managed auctions, more competitive bidding and increased revenues. StorageTreasures educates all parties involved in the storage auction process with an overall goal to reduce the number of units that eventually go to auction.

Why We Do What We Do: Every day, OpenTech Alliance connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the companies automated products and services helped store managers move-in over 100,000 tenants in 2014, generating over 100 million dollars in new sales revenue alone. OpenTech, Making Self-Storage Easier, So More People will Use It. For additional information, please click: OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.

Press Contact: Mike Sawyer, Director of Marketing
OpenTech Alliance, Inc.
602.324.8655
msawyer@opentechalliance.com

NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC kiosks are protected by U.S. patent number 5,946,660.