OpenTech CEO Brings Technology Expertise to SSA Board

 

PHOENIX, Arizona – January 15th, 2014 –OpenTech Alliance Inc. announced that Robert A. Chiti, President and CEO at OpenTech, has been named to the Board of Directors of the Self Storage Association (SSA), the non-profit trade organization of the self storage industry. As such, Chiti will help to support and govern more than 60,000 facilities throughout the U.S. and International self storage industry.

“I am honored to be voted to the SSA Board! I look forward to contributing to the success of the self storage industry not only as a vendor, but now as a member of the SSA Board. I am excited about the opportunity to work with and learn from the SSA staff and active board members. For over a decade, OpenTech has been sponsoring and attending SSA events. As a member of the association, we have gained significant value and would urge every vendor in the industry to become a member and support the organization.” said Chiti.

Chiti founded OpenTech in 2003 and is responsible for meeting profit goals of the business, daily oversight of operations, long term strategic planning, and the continued development of the company culture. He leverages his 25 years of technology and business experience to help self storage owners improve the performance of their properties. In addition, Chiti currently serves on the Board of Directors for the California Self Storage Association (CSSA). Robert is a regular presenter at both national and state self storage conferences and author of many industry related articles.

J.R. Clisham, Chairman of the SSA Board of Directors and owner of CT Self Stor said, “Robert and I served on the SSA conference committee together for several years and I am happy to have him on the board during my term as Chairman. Over the past 10 years he has demonstrated a strong commitment to the SSA and the industry. I am certain he will bring valuable perspective to our board.”

Founded in 1975, the SSA serves a $145 billion (market cap values) and $18.5 billion (revenues) self storage industry including owner-operators, facility managers and vendors in the self storage industry. The SSA represents some 3,000 direct member companies and another 3,000 indirect member firms (via nineteen (19) affiliated associations) that own and operate a total of some 20,000 facilities in the US, Canada and 16 other nations. Direct members range from individual facility owner-operators to multiple-facility operations, to the industry’s largest publicly traded Real Estate Investment Trusts (REITs). For more information, visit SelfStorage.Org

About OpenTech Alliance, Inc. Celebrating a Decade of Service to Self Storage, OpenTech provides solutions that connect storage owners with tenants. Through the development of a complete line of automated Kiosks and Call Center services, the INSOMNIAC brand has become synonymous with self-storage. The company offers a wide-range of self storage rental solutions that increase revenues and improves customer convenience while decreasing operating costs and workload. A place to find reliable, around-the-clock support is what OpenTech has come to be for thousands of self storage owners world-wide. For additional information, please click OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.

Press Contact:

Mike Sawyer, Director of Marketing

OpenTech Alliance, Inc.

(602) 324-8655.

msawyer@opentechalliance.com

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NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC kiosks are protected by U.S. patent number 5,946,660.

 

Self Service EXPERTS Enhance Online Rental/Payment Solution

 

PHOENIX, Arizona – January 1st, 2014 – OpenTech Alliance Inc. announced the release of INSOMNIAC™ Online V2, an enhanced version of their web/mobile rental and payment solution that comes with a new pay per rental pricing model. Since its launch in 2012, hundreds of self storage facilities have been using the cloud-based service and the results have been extraordinary (click here for a free demonstration).

“Our website visitors are responding quickly to the online rental feature. They are serving themselves and we are getting immediate revenue,” said Megan Maple, Owner of Do-It Yourself Storage in Dandridge, Tennessee. “We feel INSOMNIAC Online is a real competitive advantage. During the month of November, we captured 6 new rentals straight from our website,” added Megan.

For the past 10 years OpenTech has pioneered self service rentals, payments, and customer service in the self storage industry with their on-site self service kiosks. The knowledge they have gained developing, supporting and enhancing self service technologies qualifies them as experts in the self service rental arena (on-site, over the phone, online or via mobile devices), no other company comes close.

OpenTech’s strategy is not to be a website development vendor that typically has expertise in SEO, digital marketing, graphics, etc., but instead they focus on e-commerce, PCI Compliance, fraud protection, identity verification, merchandise sales, customized lease package creation, secure document management, access control system integration, and the rental process experience.

“From an online shopper’s perspective, when they enter a facility’s web/mobile site, it is the same as if they entered the front door of the facility office, except they may be in their underwear. Not having a way for them to do what they came there to do (really rent a unit), may cause them to move on to a competitor’s online office,” stated Robert Chiti, President and CEO at OpenTech. “I am not saying everyone wants to rent a storage unit online without visiting the property, but there are some people that buy cars, shoes, jewelry, and even find their soul-mate online. These people do it ALL online, so renting a storage unit will seem pretty natural to them.”

Enhancements include:

  • Simple user interface that delivers a memorable experience
  • Real-time inventory control settings & sales features that allow facilities to strategically market available units through a number of techniques including; size, type, price or level of occupancy
  • Dynamic lease creation which collects specific information for addendums/waivers that are incorporated into the final lease package
  • Channel specific pricing, coupon codes and customizable survey questions
  • Social Media reviews and posting
  • Stored goods insurance or protection policies
  • Ability to pre-purchase merchandise (to be picked up in the office)
  • Option to setup auto-pay during rental process
  • The ability to provide consumers with access codes configured for specific gate time zones

INSOMNIAC Online integrates with all the leading property management software and access control systems, so your managers do not have to constantly go thru the process of manually shifting units around into different categories just so they show up on the website. The cost of the service is $25 per rental, the value of the service is priceless.

About OpenTech Alliance, Inc. Celebrating a Decade of Service to Self Storage, OpenTech provides solutions that connect storage owners with tenants. Through the development of a complete line of automated Kiosks and Call Center services, the INSOMNIAC brand has become synonymous with self-storage. The company offers a wide-range of self storage rental solutions that increase revenues and improves customer convenience while decreasing operating costs and workload. A place to find reliable, around-the-clock support is what OpenTech has come to be for thousands of self storage owners world-wide. For additional information, please click OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.

Press Contact:
Mike Sawyer, Director of Marketing
OpenTech Alliance, Inc.
(602) 324-8655.
msawyer@opentechalliance.com

Download PDF version

NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC kiosks are protected by U.S. patent number 5,946,660.