PHOENIX, Arizona – April 2nd, 2013 –Today at the 2013 SiteLink User Conference in Las Vegas, OpenTech Alliance Inc. announced the immediate availability of their newest self service solution the INSOMNIAC™ 50 – the In-Store Bilingual Office Assistant. Following almost a decade of developing self service technologies that generate new rentals from outside of the rental office (Web, Mobile, Kiosk & Call Center), OpenTech is now moving their technology inside the office and straight to the countertop.
The 50 is a wireless, interactive touch screen computer that delivers real cost saving and enforces an unparalleled consistency in the rental process. Consumers can rent units, make payments (check, cash, and credit card), sell insurance, purchase merchandise, access their accounts, and much more. The best part is the lease documents are signed electronically and stored securely in the OpenTech Self Storage Cloud. Managers can monitor or control the entire process from their desktop PC, including entering data, selecting options, and even point out unit locations on the digital property map.
“The countertop has always been one of the most important spaces at a self storage facility. A tool like this can eliminate lots of paperwork, printing, copying, and filing; freeing up managers to spend more time building personal connections with customers and marketing their facilities through community participation. This is a great first step to going paperless as well as providing documents electronically for customers. Maybe most valuable is the consistency and reliability the tool brings to the lease completion process, no more missing or incorrect information. What will these OpenTech guys think of next?” said Anne Ballard, Universal Storage Group President of Marketing, Training and Developmental Services.
After years of talk about the need to improve time management and or speed-up office lines during rush hours & high seasonal periods, the INSOMNIAC 50 seems destined to be a big part of that answer. Designed to improve manager production and customer satisfaction, the In-Store Bilingual Assistant simultaneously reduces wait times and managers’ workload while streamlining the payment and rental process.
The INSOMNIAC 50 is a plug-and-play kiosk that can be quickly installed on the countertop or inside the rental office in minutes. The sexy, high tech tool includes; English and Spanish text and voice prompts, onscreen keyboard and signature capture, credit card reader, digital camera and a bright 15” touch-screen integrated within a Windows™ based computer. The 50 is custom equipped with the same user-friendly software that operates the entire line of INSOMNIAC Kiosks and is backed by the industry-leading Technical Support Team at OpenTech.
The In-Store Office Assistant costs $1,500 to purchase, $750 for Setup, Training, and Customization and $75 per month for the INSOMNIAC Software as a Service subscription.
About OpenTech Alliance, Inc. About OpenTech Alliance, Inc.: A pioneer in self storage automation, OpenTech Alliance is the leading developer of innovative self service solutions for the self storage industry. Their trail was blazed by offering facilities 24 hour self service automation through a complete line of INSOMNIAC™ Kiosks. Today, the innovation continues with a full range of self service rental solutions that include; Self Storage Cloud Services, INSOMNIAC Live! Call Center, INSOMNIAC Online web & mobile applications, LiveAgent! software products and the INSOMNIAC ILock system. OpenTech products and services increase revenues, reduce operating costs and improve customer convenience for self storage businesses. For more information please click OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.
NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.