A Remotely ran facility has never been so convenient!
PHOENIX, Arizona –August 14, 2008 – OpenTech Alliance, Inc., announced today that one of their valued customers, Casey Storage Solutions, has purchased three additional kiosks, two 900s and one 700 for their self-storage facilities in Massachusetts and Southern Vermont. In the fall of 2007 Casey Storage Solutions purchased and implemented their first INSOMNIAC 700 kiosk at their Sturbridge, Massachusetts store. Their goal was to manage the 40,000 square foot store remotely from their much larger store 12 miles away allowing the company to reduce operating expenses without sacrificing the company’s goal of providing their customers with the best self-storage experience possible.
Scot Vayo, Director of Operations for Casey Storage Solutions said; “The INSOMNIAC has dramatically improved our ability to provide great service to our customers. We’re finding that customers enjoy using the kiosk because of its simplicity, availability and convenience. The INSOMNIAC kiosk enables our tenants to do business at their convenience, 24 hours a day, and 365 days a year. With the kiosk we never have to turn the “OPEN” sign off.”
Scot Vayo continued with, “Not only does the kiosk help us provide excellent customer service, but it has helped us operate our business more efficiently. Our Sturbridge store, located in central Massachusetts, is our first remotely-managed store. Implementing the kiosk at Sturbridge has helped us realize significant operating expense savings in our Central Massachusetts region without sacrificing customer satisfaction. Our experience with the kiosk in Sturbridge gives us the confidence to build on that strategy with an additional kiosk at our other Central Massachusetts store in Webster and roll out the same strategy in our Western Massachusetts/Southern Vermont region with a kiosk at our Greenfield, MA store and Westminster, Vermont store.”
The INSOMNIAC kiosk’s built-in security features provide the customer and self-storage owner with the confidence that a room rental or other transaction will be processed securely. During the rental process, the kiosk collects a customer’s billing information, scans their driver’s license, takes their photo, and captures their fingerprint and signature for the rental agreement. The kiosk also provides customers the convenience of accepting all forms of payments (cash, check or credit card).
Casey Storage Solutions operates six self-storage stores in Central and Western Massachusetts and Southern Vermont. Their self-storage stores provide amenities such as climate controlled storage, video surveillance, and business services. For more information about Casey Storage Solutions, please visit www.caseystoragesolutions.com or call (508) 832-2425.
OpenTech Alliance, Inc. is the leading developer of self-storage kiosks. Its INSOMNIAC line of self-storage kiosks reduce operating costs, increase revenue, and drastically improve customer service for self-storage facilities. For more information or to see an online demo, please visit www.opentechalliance.com or call (602) 749-9370.
OpenTech Alliance, Inc.
602-749-9370 Ext 114
NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.