Since close to 90% of self-storage companies are small, we offer these affordable, pay-as-you-go products and services.

OpenTech realizes that making investments in self-storage technology & services is a big decision, especially for smaller companies in the industry. That’s why we offer the following services on a pay-as-you-go basis. They are all designed to help improve profitability and customer convenience. With no long-term contracts, you can reap the benefits without feeling like you’re overinvesting. As your company grows, your OpenTech sales and marketing tools can grow with you.


Call Tracking Software / Live! Voicemail

(Evaluate your manager’s performance.)

Effective in providing owners with accurate data on call volumes and insight into how many sales are missed when calls are not answered immediately.  A recent self-storage case study claims that only 60% of calls into most storage facilities are answered.  Find out for yourself with better intel!

Collect Without Having to Call

(XpressCollect makes it easy.)

Leverage our proven text collection technology and never make another collection call again! It’s not just convenient for your company and your customers, it’s more effective, with a conversion rate up to 10 times higher than email, direct mail or phone calls.

“Live! Chat” Website Feature

(So you can strike while the iron’s hot.)

Generate more leads & convert more sales by having a live, self-storage specialist on your website to assist visitors. We’ll help customers immediately from their mobile phones, laptops, or computers.  Rent units, assist with payments & send valuable leads to your store managers in real-time (click for brochure).

Pay by Phone

(It’s automatic. No manager assistance required.)

It’s true—Over 60% of storage tenants that call to make their rent payment over the phone choose to use XpressPay instead of talking with a storage employee. Fast & secure, the automated service collects payments & reduces collections by offering tenants 24/7 convenience, as they can pay on accounts just by calling your facility.

Start out small and give it a test. Learn more about pay-as-you-go programs today.
For more information, drop us a note or call us at

800.481.7459

What our customers are saying

  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.
  • Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.
    Blair ValkVice President of Operations at Assured Self Storage
  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”
    Bruce ManringDiscount Storage
  • “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”
    Jefferson ShreveStorage Express, Martinsville, IN