Since close to 90% of self-storage companies are small, we offer these affordable, pay-as-you-go products and services.

OpenTech realizes that making investments in self-storage technology & services is a big decision, especially for smaller companies in the industry. That’s why we offer the following services on a pay-as-you-go basis. They are all designed to help improve profitability and customer convenience. With no long-term contracts, you can reap the benefits without feeling like you’re overinvesting. As your company grows, your OpenTech sales and marketing tools can grow with you.


Call Tracking Software / Live! Voicemail

(Evaluate your manager’s performance.)

Effective in providing owners with accurate data on call volumes and insight into how many sales are missed when calls are not answered immediately.  A recent self-storage case study claims that only 60% of calls into most storage facilities are answered.  Find out for yourself with better intel!

Collect Without Having to Call

(XpressCollect makes it easy.)

Leverage our proven text collection technology and never make another collection call again! It’s not just convenient for your company and your customers, it’s more effective, with a conversion rate up to 10 times higher than email, direct mail or phone calls.

“Live! Chat” Website Feature

(So you can strike while the iron’s hot.)

Generate more leads & convert more sales by having a live, self-storage specialist on your website to assist visitors. We’ll help customers immediately from their mobile phones, laptops, or computers.  Rent units, assist with payments & send valuable leads to your store managers in real-time (click for brochure).

Pay by Phone

(It’s automatic. No manager assistance required.)

It’s true—Over 60% of storage tenants that call to make their rent payment over the phone choose to use XpressPay instead of talking with a storage employee. Fast & secure, the automated service collects payments & reduces collections by offering tenants 24/7 convenience, as they can pay on accounts just by calling your facility.

Start out small and give it a test. Learn more about pay-as-you-go programs today.
For more information, drop us a note or call us at

800.481.7459

What our customers are saying

  • “Thanks to their technology, I’m looking at expanding my self-storage portfolio with properties I could not previously have operated profitably. INSOMNIAC changes the math and makes more facilities financially feasible.”
    Kim McDanielBenco Mini Storage, Cleburne, TX
  • “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
    John LeslieKentucky Avenue Self Storage
  • “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
    John LeslieKentucky Avenue Self Storage
  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center.  SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
    Carol KrendleCEO-SkilCheck Services
  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.