Since close to 90% of self-storage companies are small, we offer these affordable, pay-as-you-go products and services.

OpenTech realizes that making investments in self-storage technology & services is a big decision, especially for smaller companies in the industry. That’s why we offer the following services on a pay-as-you-go basis. They are all designed to help improve profitability and customer convenience. With no long-term contracts, you can reap the benefits without feeling like you’re overinvesting. As your company grows, your OpenTech sales and marketing tools can grow with you.


Call Tracking Software / Live! Voicemail

(Evaluate your manager’s performance.)

Effective in providing owners with accurate data on call volumes and insight into how many sales are missed when calls are not answered immediately.  A recent self-storage case study claims that only 60% of calls into most storage facilities are answered.  Find out for yourself with better intel!

Collect Without Having to Call

(XpressCollect makes it easy.)

Leverage our proven text collection technology and never make another collection call again! It’s not just convenient for your company and your customers, it’s more effective, with a conversion rate up to 10 times higher than email, direct mail or phone calls.

“Live! Chat” Website Feature

(So you can strike while the iron’s hot.)

Generate more leads & convert more sales by having a live, self-storage specialist on your website to assist visitors. We’ll help customers immediately from their mobile phones, laptops, or computers.  Rent units, assist with payments & send valuable leads to your store managers in real-time (click for brochure).

Pay by Phone

(It’s automatic. No manager assistance required.)

It’s true—Over 60% of storage tenants that call to make their rent payment over the phone choose to use XpressPay instead of talking with a storage employee. Fast & secure, the automated service collects payments & reduces collections by offering tenants 24/7 convenience, as they can pay on accounts just by calling your facility.

Start out small and give it a test. Learn more about pay-as-you-go programs today.
For more information, drop us a note or call us at

800.481.7459

What our customers are saying

  • The OpenTech Call Center has contributed to an increase in revenue of about 20%.  We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.
  • “Thanks to their technology, I’m looking at expanding my self-storage portfolio with properties I could not previously have operated profitably. INSOMNIAC changes the math and makes more facilities financially feasible.”
    Kim McDanielBenco Mini Storage, Cleburne, TX
  • “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
    John LeslieKentucky Avenue Self Storage
  • “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”
    Bruce ManringDiscount Storage