What’s that, you’re not renting storage units online? (Having a transaction website will benefit you and your customers)

Renting your units online is a no-brainer. But first you have to make it easier for the online community to do business with you. With INSOMNIAC Online,™ your website customers can select their unit, sign the lease and pay for their space before even calling or visiting your office. All the paperwork is completed in advance from the convenience of a desktop computer, tablet or smartphone. And the best part is… you only pay if the customer rents.

Self-storage companies that leverage our cloud-based rental platform improve customer convenience while increasing monthly sales. By renting units online 24/7, you reach a larger pool of prospective customers—many of whom you can take off the market immediately and turn into tenants. INSOMNIAC Online is safe for shoppers, as it uses the same security platform as the leading financial institutions.

Our proven e-commerce platform helps self-storage companies:

Rent more units each month and take shoppers off the market immediately. And you only pay for performance

 

Improve customer convenience with 24/7 renting availability

 

Offer rentals via computers, tablets and smartphones

 

Reduce time and costs associated with following up on reservations and leads

 

Reduce printer and toner expenses

 

Eliminate fraudulent transactions

 

OpenTech-iPad3

 

Key features include:

  • Live website support to assist customers with online rentals or payments (thru Live! Chat)
  • Full reporting and dynamic unit assignment through OpenPortal
  • Special pricing integration to boost online sales promotions
  • Identifies online renters (ID Verification used by leading financial institutions)
  • Always offers your renters insurance and/or a protection plan
  • Offered with private label branding to match your corporate brand

Wondering how it works?

Drop us a note, give us a call (800.481.7459) or watch our online demonstration here.

 

Take a Test Drive

What our customers are saying

  • “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”
    Dale SchmidtExit 2 Storage
  • “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
    John LeslieKentucky Avenue Self Storage
  • The OpenTech Call Center has contributed to an increase in revenue of about 20%.  We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”
    John BykowskiClay Street Storage, Kissimmee, FL
  • We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center.  SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
    Carol KrendleCEO-SkilCheck Services