Join a Winning Team
It's a fast-moving, dynamic world out there and OpenTech is in the middle of all the excitement. OpenTech offers a unique "best of both worlds" environment that few other companies can match. We have the energy and cutting-edge smarts of an innovative start-up, backed by the intelligence and stability of an experienced, world-class leadership team.

OpenTech seeks dynamic individuals who are committed to quality, customer satisfaction, innovation and creative thinking. We offer competitive compensation packages and excellent opportunities for career growth. To attract and retain top talent, OpenTech generously rewards team and individual successes.

If you don't see an open position that interests you, contact us anyway. We're always looking for great talent!

Email your resume and cover letter to:
jobs@opentechalliance.com

Current Job Openings

INSOMNIAC Live! Agent

Job Description:
At OpenTech, the INSOMNIAC™ Live! Agent provides real-time support for customers using INSOMNIAC kiosks, as well as those utilizing the INSOMNIAC Live! sales and service option. Live! Agents provide consultative, solution-based sales services, as well as general service and technical support.

Experience:
The ideal candidate is driven to succeed and willing to step outside of the box, and move out of their comfort zone. You are personable, friendly and assertive (some might say you have a "thick skin") but you're never aggressive or pushy. Retail sales experience is a plus, but not necessary. Punctuality and schedule adherence are critical.

Required Qualities:
• Computer savvy
• Good typing skills and grammar
• Sales and/or service experience
• Assertive, confident, and able to sell a solution
• Detail oriented
• Professional
• Enthusiastic, driven, and self-motivated
• Able to follow an established sales process/flow
• Able to express empathy and extreme patience, even when dealing with an unhappy customer

Responsibilities:
• Handle inbound sales inquiries via phone
• Handle inbound service issues via phone
• Provide detailed documentation
• Provide real-time technical and remote support

Career Path:
Advancement is available for those who exhibit the ability to perform above the expected levels of their current responsibilities.

How to Apply:
This position requires a printed application. Please download the application here, complete and return.