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Graphics StorEdge Kiosk K3 NewIntegration July2023 Blog

OpenTech Alliance Integrates with storEDGE Software by Storable to Enhance Self Storage Kiosk Software

July 31, 2023

OpenTech Alliance announced a new integration with storEDGE software by Storable, a leading technology partner in the industry. See how OpenTech’s new self storage kiosk software works with storEDGE facility management software (FMS) to introduce enhancements such as seamless lease management with esign, an advanced driver’s license scanner to improve data entry accuracy, and the addition of wayfinding maps to ensure a successful customer journey.

Graphics Sitelink Kiosk K3 NewIntegration July2023 Blog

OpenTech Alliance Integrates Upgraded INSOMNIAC Self Storage Kiosk Software with SiteLink

July 14, 2023

OpenTech announces its upgraded INSOMNIAC self storage kiosk software integration with Sitelink, the industry’s leading property management system. This software features an advanced driver’s license scanner, which streamlines the rental process and enables tenants to verify their identity quickly and securely, ensuring data integrity.

Self storage access control simplified with CIA and 6Storage Property Management Software

OpenTech Alliance Integrates INSOMNIAC® CIA Access Control with 6Storage Self Storage Software for Enhanced Operations

June 27, 2023

OpenTech Alliance announced its new integration between 6Storage, a principal international provider of property management software for the self storage industry, and INSOMNIAC CIA access control. This integration will empower self storage operators with a seamless, comprehensive solution for enhanced operational efficiency and customer experience.

Live Help Video Chat Feature Assists Over 27,000 Self Storage Kiosk Customers to Drive Rentals and Increase Tenant Satisfaction

June 23, 2023

OpenTech Alliance announced significant user adoption of the Live Help video chat feature across its network of INSOMNIAC self storage kiosks in 2022. Tenants used this state-of-the-art feature 27,945 times to complete a storage transaction without onsite staff support. This usage highlights the industry’s ongoing shift towards more automated operations, and tenant preference for self-service technology.

OpenTech Adds Indoor Keypad to CIA Access Control

OpenTech Adds Low Cost Indoor Keypad to Enhance INSOMNIAC® CIA Access Control Solution for Self Storage Facilities

June 12, 2023

OpenTech Alliance recently announced the launch of its latest product, the 504 indoor access keypad. At a price point nearly 20% lower than traditional keypads, this new addition to OpenTech’s cloud-based access control solution, INSOMNIAC CIA, aims to empower self storage operators with unparalleled insights into the movements within their facilities to bolster property security and enable better operational efficiency. The new keypad is in stock and available for order now.

RADical Systems Software Integrates to CIA Access Control

OpenTech Alliance Integrates INSOMNIAC CIA Access Control to RADical Systems Software

May 16, 2023

OpenTech Alliance is pleased to announce its integration with RADical Systems, the longtime industry leader in self storage software in the UK and Europe and owner of Space Manager, to its rapidly growing access control solution, INSOMNIAC® CIA. This integration creates a seamless experience for self storage operators and tenants, enhancing overall facility management and improving customer service.

CIA Access Control Integrates to Stora Property Management Software

OpenTech Alliance Announces Integration with Stora Self Storage Management Software

May 16, 2023

OpenTech Alliance announced a new integration with Stora self storage management software, a fast-growing property management solution based in the UK. The integration connects Stora to INSOMNIAC® CIA, OpenTech’s cloud-based access control system, to provide a seamless solution for self storage operators and tenants using both systems.

Map of Europe with words General Data Protection Regulation

OpenTech Alliance Implements GDPR Compliance Practices to Safeguard Customer Data

May 9, 2023

OpenTech Alliance announced a company-wide initiative to ensure compliance with the General Data Protection Regulation (GDPR), a set of data and privacy regulations to protect the collection, storage and use of personal data in the European Union. OpenTech’s access control system, INSOMNIAC CIA, has been updated to ensure compliance with all aspects of GDPR.

OpenTech Alliance Announces International Business Expansion

May 4, 2023

OpenTech Alliance announced its expansion from its US base into Europe with the opening of a new office in the London area and the appointment of a new Director of Operations for OpenTech Alliance Europe. This move marks a significant milestone in the company’s growth and underscores its commitment to providing superior service to its European customers.

OpenTech release 2023 data white paper at ISS World Expo on April 12

New 2023 Data White Paper Reveals Insights Into Self Storage Tenant Behavior

April 11, 2023

OpenTech announced the release of its latest annual data white paper, providing insights into self storage tenant behavior with a transparent look at customer transaction and property use data collected across the INSOMNIAC® network of self storage technology solutions. Limited copies of the 2023 Self Storage White Paper are available to operators that visit the OpenTech booth (#1023) at the Inside Self Storage (ISS) World Expo this week in Las Vegas, NV on April 12th and 13th. The white paper will be available for digital download on the company’s website following the show on April 14th.

OpenTech Integrates with DoorSwap, Offering Enhanced Rental Experience and Operational Controls

March 24, 2023

OpenTech Alliance announced a new integration with the management solution DoorSwap and its latest version of INSOMNIAC® self storage software that powers the company’s full-service kiosks. The integration gives operators greater flexibility and control over kiosk rentals, and access to the latest software enhancements that include seamless lease management, a driver’s license scanner for automatic and accurate data input, and a simplified rental funnel.

Tenant Inc Integrates with INSOMNIAC CIA access control

OpenTech Integrates INSOMNIAC® CIA Access Control with Tenant Inc. Software

March 17, 2023

OpenTech Alliance announced a new integration with Hummingbird, a cloud-based management software platform for self storage operators by Tenant Inc., and INSOMNIAC CIA. The new integration provides operators using the software with numerous benefits including improved efficiency, reduced errors, enhanced security and increased tenant satisfaction.

OpenTech Alliance Partners with KIOSK Information Systems

March 8, 2023

OpenTech Alliance announced a new partnership with KIOSK Information Systems (KIOSK) to offer its signature INSOMNIAC® self storage software on the company’s kiosks. KIOSK, the leading self-service solution provider in North America, is backed by 30 years of experience. Operators can demo the first KIOSK machine with INSOMNIAC software at the Self Storage Association (SSA) 2023 Spring Conference and Trade Show in New Orleans this week at booth #218.

OpenTech Experience Center Lets Operators Test Self Storage Technology

OpenTech Opens First & Only Self Storage Technology Experience Center

March 7, 2023

OpenTech Alliance announced the opening of the OpenTech Experience Center — the industry’s first and only interactive, hands-on space designed to let operators test drive tenant services, emerging technology and new tools for facility operations. Located at its corporate headquarters in Phoenix, Arizona, the center is set to open to visitors in early April. The Experience Center is designed to help self storage operators put themselves in their tenants’ shoes and see how technology can drive tenant satisfaction, ease facility security concerns and create streamlined customer experiences that drive value to their business.

Stor365 enhances security monitoring with self storage AI service

Stor365 Implements Remote Monitoring Solution to Enhance Self Storage Security and Improve the Tenant Experience

February 28, 2023

OpenTech Alliance has helped growing operator Stor365 stop break-ins at its rural facility in Lima, OH after they faced a string of 75 incidents in three short months. INSOMNIAC® SmartEye now protects the 15-acre remote property with proactive security monitoring to prevent theft, property damage and loitering after-hours. Victor Diaz, Co-Owner and Co-Founder and Founder, says the solution has saved their operation valuable costs from ongoing repairs, lost rent and a damaged reputation, and raised their profile to the most secure storage facility in the area.

Self Storage Manager cloud-based software now integrated to CIA access control

OpenTech Integrates CIA Access Control with Self Storage Manager to Enhance Interoperability

February 17, 2023

OpenTech Alliance announced a new integration with the latest generation of Self Storage ManagerTM, a cloud-based management software for single and multi-facility self storage operators, and INSOMNIAC® CIA access control. The new integration improves the interoperability of both systems to deliver a streamlined experience for the operator and tenant.

Can a mobile phone beat a self storage kiosk?

Self Storage Kiosks vs. The Mobile Myth

February 10, 2023

Can the mobile device in your pocket really compare to a self storage kiosk? As mobile technology has become a go-to resource for consumers and businesses alike, self storage operators have asked: “Why should I have a kiosk when a person can do everything from their phone?” Jon Loftin, SVP of Product at OpenTech Alliance, breaks down some of the most common myths about mobile customer service at your self storage facility.

3 Mile Storage Management Saves with Remote Managers

3 Mile Storage Management Saves $4K Per Month in Payroll with Remote Manager

January 20, 2023

OpenTech Alliance expanded its partnership with 3 Mile Storage Management to help the company save an average of $4,000 per month in payroll costs with Remote Manager. In July 2022, after trying for over a year to manage customer calls internally, 3 Mile transitioned all managed sites to Remote Manager to save on customer service costs, improve the tenant experience and free internal staff to focus on other revenue-driving activities.

Kiosks, remote customer service and more to support your self storage operation

A Case for Convenience: Customer Service Innovation in Self Storage

January 13, 2023

The Digital Era has afforded us many modern luxuries. Now, most of us don’t think twice about scanning a QR code at a restaurant, chatting with a bot for customer service, or ordering our groceries online. This technology has changed our lives for the better, introducing a new level of convenience that simply wasn’t there before. Now, it’s also changing the way we work. If you manage a self storage facility, it’s time to consider how digital tech could optimize your workplace, improve employee morale, and completely transform the customer experience.

Graphic PR Syrasoft Integration IoE Dec2022 Blog

OpenTech Integrates INSOMNIAC® CIA Access Control with Syrasoft Self Storage Software

December 20, 2022

OpenTech Alliance announced a new integration with Syrasoft Self Storage Software, a leading provider of self storage management software. The integration connects Syrasoft to INSOMNIAC CIA cloud-based access control to enable unique features such as such as Text Me My Code or automated links to make a payment on delinquent accounts. The integration makes it easier for operators to manage facility access through real-time account updates.

OpenTech Alliance Blog